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HP HP2-N55 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Positioning and Differentiation | 25% | - Key differentiators and use cases - Competitive landscape - Aligning solutions to customer requirements |
| Topic 2: ECM Market and Business Challenges | 20% | - Customer pain points and compliance risks - Business value of ECM solutions - Industry trends and drivers |
| Topic 3: Selling and Opportunity Management | 20% | - Handling objections and closing - Presenting value propositions - Needs assessment and discovery |
| Topic 4: HP ECM Solution Portfolio | 35% | - HP Process Automation and workflow - HP ControlPoint and governance tools - HP WorkSite / Records Manager - HP TeleForm and capture solutions |
HP Selling HP Enterprise Content Management Solutions Sample Questions:
1. What is a primary concern of a CIO?
A) Promoting collaboration
B) Enabling secure information sharing
C) Reducing compliance risk
D) Improving business processes
2. According to the Association for Information and Image Management (AIIM), what are the four business functions that make up ECM?
A) Change management, release management, records management, performance management
B) Document management change management, records management, performance management
C) Document management, records management, business process management, capture and scanning
D) Records management, change management, release management, capture and scanning
3. What is an example of a policy?
A) Connecting information in remote sites to all mobile workers' access
B) The lifecycle of a document from creation through to presentation in court
C) Finding duplicates and moving to lower cost storage, archiving, disposing, or declaring as a record
D) The ability to digitize paper process
4. Who are the major competitors to HP in the discipline of records management?
A) OpenText, Oracle, Adobe, Microsoft (SharePoint)
B) Adobe, SAP, OpenText, Microsoft (SharePoint)
C) IBM, EMC, Oracle, SAP
D) IBM, EMC, OpenText, Microsoft (SharePoint)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: D |



