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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Best Fit Solutioning | 27% | - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities - Map process requirements to OmniStudio capabilities and explain the interaction between them |
| Data Tools | 23% | - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers |
| FlexCards | 23% | - Design FlexCards to ensure they meet customer requirements/needs - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Explain the capabilities, use cases, and purpose of using FlexCards |
| OmniScript | 27% | - Identify business process step requirements and map them to OmniScript Components required to implement them - Explain the basic structure of an OmniScript - Validate developed OmniScript processes to ensure client expectation alignment |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. What can a DataRaptor Extract do?
A) Extract data from a spreadsheet
B) Load data from external sources
C) Retrieve data from multiple related objects
D) Create data in multiple related objects
2. Coral Cloud Resorts is designing a solution for its Experience Cloud site. The goal is to show personalized welcome messages and booking summaries to authenticated users. The OmniStudio Consultant must decide between embedding a FlexCard on a record detail page versus a site page. Which factor is most critical for making this decision?
A) The number of actions the FlexCard contains.
B) The requirement to use custom Cascading Style Sheets (CSS) for branding.
C) Whether the information displayed is specific to a record or general to the user.
D) The data source type used by the FlexCard, such as a Data Mapper or Integration Procedure.
3. A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process. What data source is needed when using the TypeAhead element?
A) DataRaptor Post Action
B) HTTP Action
C) DataRaptor Extract Action
D) Integration Procedure Action
4. A Data Mapper is configured to sort records based on a formula field. Why might this configuration negatively impact performance?
A) Multiple formula evaluations exceed the maximum CPU limit for the session.
B) Sorting operations bypass the internal cache of the OmniStudio engine.
C) Calculation of non-indexed values increases processing time during the query.
D) Integration Procedures require additional memory to parse the sorted JSON.
5. Which OmniStudio tool is primarily designed to extract data from Salesforce objects, transform it into JSON, and provide it to other OmniStudio components?
A) FlexCards
B) Integration Procedure
C) OmniScript
D) Data Mapper Extract
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |



