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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs. Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

A) Expression sets call decision matrices, which are tables that allow implementing of complex rules in a systematic, readable way.
B) Expression sets and decision matrices accept XML input from and return JSON output to, OmniScripts.
C) Expression Sets match input values to a table row and return the row's output values.
D) Decision Matrices perform a series of calculations using matrix lookups and user- defined variables and constants.

2. What are two possible use-cases for a FlexCard?

A) A homepage widget to quickly launch common processes.
B) A widget to aggregate complex data models for quick-glance information
C) A widget to ask multiple pages of questions in the application form
D) A widget to perform in-line edits and calculations within a table quickly

3. A city government offers multiple assistance programs that require applicants to answer different eligibility questions based on household characteristics. Administrators want to modify question logic each year without changing code. Which solution best meets this requirement?

A) Create separate Lightning pages for every program
B) Use Validation Rules to display questions
C) Build a dynamic OmniScript using conditional visibility and Decision elements
D) Write Apex controllers for each eligibility rule

4. Bohabaven has previously implemented Salesforce Service Cloud to handle constituent queries and complaints, including a constituent self- service digital experience. This was implemented previously using the Help Center template. Bobahaven is now ready to implement the Public Sector Solutions Licenses, Permits, and Inspections modules, and wants to provide constituents with access to digital application forms. What is the right solution for this requirement that minimizes customization and site maintenance?

A) Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy components such as OmniScripts and FlexCards to the new experience site.
B) Create OmniOut components and deploy them to the existing Help Center experience site.
C) Create new pages and deploy components such as OmniScripts and FlexCards within the existing Help Center experience site.

5. A licensing agency stores Applicant, License, Inspection, and Facility information. Management requests a dashboard showing the average number of inspections performed per active license during the current year. Which design best supports accurate reporting?

A) Store inspection totals in a manually updated text field
B) Export all records monthly into Excel for calculations
C) Maintain proper relationships between Licenses and Inspections, then summarize with Salesforce Reports
D) Create one custom object containing duplicate license and inspection data

Solutions: