Oct 26, 2024 Detailed New Education-Cloud-Consultant Exam Questions for Concept Clearance
Education-Cloud-Consultant Exam Preparation Material with New Education-Cloud-Consultant Dumps Questions.
The Salesforce Certified Education Cloud Consultant Exam certification exam is designed to test the candidate's knowledge and understanding of various aspects of Salesforce Education Cloud, including student information systems, admissions, program management, and student engagement. It also covers key topics such as data management, reporting, and analytics, which are crucial for effective decision-making in the education industry.
NEW QUESTION # 54
The advancement team uses Education Cloud for Advancement for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?
- A. CRM Analytics
- B. Tableau Prep Conductor
- C. Campaign Influence
Answer: A
Explanation:
CRM Analytics, formerly known as Einstein Analytics, is a powerful analytics tool within Salesforce that provides advanced data analysis and visualization capabilities. For the advancement team looking to determine whether they will meet their campaign goal, CRM Analytics can offer detailed insights into fundraising performance, donor contributions, and campaign progress. This tool allows the team to create dashboards and reports that track key metrics and help predict future outcomes based on historical data.
Reference:
CRM Analytics
Education Cloud for Advancement
NEW QUESTION # 55
An Admissions office is using Admissions Connect to manage its student application review process. The office needs to make sure applications are unable to be edited after the submission deadline.
Which functionality should the consultant use to meet this requirement?
- A. Leverage the Open Date and Due Date fields.
- B. Create custom Open Date and Due Date fields.
- C. Develop a custom trigger that checks the submission deadline against the current date.
Answer: A
Explanation:
The consultant should leverage the Open Date and Due Date fields to meet the requirement of making sure applications are unable to be edited after the submission deadline for the Admissions office that is using Admissions Connect to manage its student application review process. The Open Date and Due Date fields are fields on the Application object in Admissions Connect that allow users to specify when an application is open or closed for submission. The Open Date field indicates the date and time when an application can be submitted by an applicant. The Due Date field indicates the date and time when an application can no longer be submitted by an applicant. The consultant can leverage the Open Date and Due Date fields to meet the requirement of making sure applications are unable to be edited after the submission deadline for the Admissions office that is using Admissions Connect to manage its student application review process by configuring and customizing these fields to match their application deadlines and policies. Creating custom Open Date and Due Date fields, developing a custom trigger that checks the submission deadline against the current date, or activating the ApplicantCommunityHomePageController Apex class are not functionalities that the consultant should use to meet the requirement of making sure applications are unable to be edited after the submission deadline for the Admissions office that is using Admissions Connect to manage its student application review process. Reference:
https://www.salesforce.org/products/admissions-connect/overview/
https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Accelerator.pdf
NEW QUESTION # 56
The School of Engineering is interested in a Salesforce email marketing tool that scores email activity from campaigns and mass communications, as well as individual emails sent from recruiters. Recruiters want the flexibility to send emails from their Outlook account or from Salesforce. The marketing director wants recruiters to use branded email templates.
Which solution should the consultant recommend?
- A. Account Engagement and Salesforce Inbox
- B. Account Engagement and Salesforce Engage
- C. Email Studio and Salesforce Inbox
Answer: C
Explanation:
Explanation
Email Studio is a Salesforce email marketing tool that allows users to create, send, and track personalized email campaigns and mass communications1. Email Studio also provides features such as email scoring, which measures the engagement level of each email recipient based on their actions, such as opening, clicking, or unsubscribing2. Salesforce Inbox is a Salesforce tool that integrates email applications such as Outlook with Salesforce, allowing users to access CRM data and features from their email inbox3. Salesforce Inbox also enables users to send emails from their Outlook account or from Salesforce using branded email templates4.
Account Engagement is a Salesforce tool that provides insights and recommendations for sales reps to engage with their accounts based on AI analysis of email activity, web activity, and CRM data5. However, Account Engagement is not an email marketing tool that can score email activity from campaigns and mass communications. Salesforce Engage is a Salesforce tool that allows users to create personalized email campaigns using Marketing Cloud templates and track the responses in real time6. However, Salesforce Engage does not integrate with Outlook or allow users to send emails from their email inbox.
References:
1: Email Studio Overview - Salesforce
2: Email Scoring Basics - Salesforce
3: Salesforce Inbox Overview - Salesforce
4: Use Email Templates in Inbox - Salesforce
5: Account Engagement Overview - Salesforce
6: Engage Campaigns Overview - Salesforce
NEW QUESTION # 57
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.
- A. Install Insights Platform to understand alumni data.
- B. Use Grants Management to track alumni scholarships.
- C. Configure Relationships to track alumni connections.
- D. Leverage a third-party app to support event management.
Answer: C,D
Explanation:
The consultant should discuss with the Association how they can configure Relationships to track alumni connections, and leverage a third-party app to support event management, as two Education Cloud considerations. Relationships is a feature that allows the Association to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or board members. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Association choose an app that meets their needs and budget. Using Grants Management to track alumni scholarships, or installing Insights Platform to understand alumni data, are not Education Cloud considerations that the consultant should discuss with the Association. Reference:
https://powerofus.force.com/s/article/EDA-Relationships
https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management
NEW QUESTION # 58
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?
- A. Queue
- B. Success Team
- C. Chatter group
- D. Public Group
Answer: C
NEW QUESTION # 59
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
- A. Build applicable API customizations.
- B. Choose a middleware tool to integrate EDA.
- C. Map Salesforce custom objects to EDA objects.
- D. Export all existing Salesforce data.
Answer: C
Explanation:
Explanation
The consultant should map Salesforce custom objects to EDA objects to prepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help the consultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA. References:
https://powerofus.force.com/s/article/EDA-Migrate
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf
NEW QUESTION # 60
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?
- A. Teaser email
- B. User contest
- C. Project sponsor profile
Answer: B
Explanation:
Explanation
User contest and post go-live recap are two communication examples that the consultant can recommend to send after implementation. User contest is a type of communication that encourages users to participate in a competition or a challenge related to using Salesforce, such as completing a certain number of tasks, earning badges on Trailhead, or submitting feedback or ideas. User contest can help increase user engagement, adoption, and satisfaction with Salesforce. Post go-live recap is a type of communication that summarizes the results and outcomes of the implementation project, such as key achievements, lessons learned, success stories, or next steps. Post go-live recap can help celebrate the project completion, acknowledge the project team and stakeholders, and provide guidance for future improvements. Teaser email and project sponsor profile are two communication examples that the consultant can recommend to send before implementation.
References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/change_management/change_management_com
NEW QUESTION # 61
The Alumni Association is interested in using Education Cloud to support its operations The Association tracks alumni interests and hosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with the Association?
- A. Install Insights Platform to understand alumni data.
- B. Leverage a third-party app to support event management.
- C. Install NPSP into their Education Cloud environment.
Answer: B
Explanation:
The consultant should discuss with the Alumni Association the option of leveraging a third-party app to support event management, such as Eventbrite or Fonteva Events, which are available on the AppExchange. Education Cloud does not have a native event management solution. Installing Insights Platform or NPSP into their Education Cloud environment are not relevant considerations for event management. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-solutions
https://appexchange.salesforce.com/appxStore?type=Product&keywords=event
NEW QUESTION # 62
The Dean of the Business school has a dashboard that display the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Set View Dashboard As to the dashboard viewer and share it with program directors.
- B. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- C. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- D. Set View Dashboard As to the dean and share it with program directors.
Answer: D
NEW QUESTION # 63
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?
- A. Gift Entry Manager
- B. Nonprofit Success Pack
- C. Giving Pages
- D. Elevate
Answer: B
Explanation:
Explanation
Nonprofit Success Pack (NPSP) is a solution that the consultant can recommend to meet the requirement of extending EDA org to support fundraising needs. NPSP is built on top of EDA and provides features such as donations management, gift processing, donor engagement, and reporting. Gift Entry Manager, Giving Pages, and Elevate are not solutions that can extend EDA org to support fundraising needs, but rather tools that can work with NPSP to enhance the fundraising experience. References:
https://www.salesforce.org/education/education-cloud-for-advancement/
https://www.salesforce.org/nonprofit/nonprofit-success-pack/
NEW QUESTION # 64
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Encourage users to post ideas on Chatter.
- B. Create a Trailmix for new users.
- C. Build a Center of Excellence.
- D. Grant System Admin access for each department leader.
Answer: B
NEW QUESTION # 65
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?
- A. Enable the Create and Customize Reports, Report Builder, and Edit My Reports permissions on the Volunteers profile.
- B. Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.
- C. Create a volunteer public group and a sharing rule that grants Read permissions to reports.
Answer: A
Explanation:
To enable external users to create and edit reports, the consultant should grant them the necessary permissions on their profile. The Create and Customize Reports permission allows users to create new reports and edit existing ones. The Report Builder permission allows users to use the report builder tool to design reports. The Edit My Reports permission allows users to edit reports that they own or have access to. The consultant should enable these permissions on the Volunteers profile to meet the requirement of the director of advancement. Reference: [Salesforce Education Cloud Academy: Consultant Fundamentals], [Report Permissions for External Users]
NEW QUESTION # 66
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
- A. Campaign
- B. Affiliation
- C. Opportunity
- D. Program Plan
Answer: C
Explanation:
Explanation
Opportunity is an object that recruiters should use to track the progress of sponsorship requests. Opportunity is an object that represents a potential sale or revenue source for an organization, such as a donation, grant, or sponsorship. Opportunity can be used to track various information about a sponsorship request, such as amount, stage, probability, or close date. Campaign, Program Plan, and Affiliation are not objects that recruiters should use to track the progress of sponsorship requests. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit_fundraising/nonprofit_fundraising_opp
NEW QUESTION # 67
A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?
- A. Trailblazer Community
- B. AppExchange
- C. IdeaExchange
- D. Partner Community
Answer: B
NEW QUESTION # 68
A university needs to track details about a student's registration in an academic program or course of study, including information about registration dates, status, and credits earned.
Which object in the Education Data Architecture (EDA) contains this type of summary academic data?
- A. Program Plan
- B. Course Offering
- C. Program Enrollment
Answer: C
Explanation:
Explanation
A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program or course of study, such as registration dates, status, credits earned, and GPA1. A Course Offering object represents a specific instance of a course that is offered during a term or semester2. A Program Plan object defines the requirements and structure of an academic program or course of study3. References:
1: Education Data Architecture Documentation - Salesforce1
2: EDA Object Reference - Salesforce4
3: EDA Object Reference - Salesforce4
NEW QUESTION # 69
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
- A. Advising Pools
- B. Case
- C. Relationships
- D. Account
Answer: B
Explanation:
Explanation
Case is an object that should be configured for all student and support staff interactions, activities, and assigned support staff. Case is an object that represents a request or an issue that requires resolution or assistance from an organization. Case can be used to track various information about a student's request or issue, such as status, priority, category, or resolution. The consultant can configure Case for all student and support staff interactions, activities, and assigned support staff using features such as Case Assignment Rules, Case Escalation Rules, or Case Teams. Relationships, Account, and Advising Pools are not objects that should be configured for all student and support staff interactions, activities, and assigned support staff. References:
https://help.salesforce.com/s/articleView?id=sf.cases_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/service_basics/service_basics_cases
NEW QUESTION # 70
A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers
- A. Digital Engagement
- B. Third-party form builder app
- C. Interaction Studio
- D. Admissions Connect
Answer: B,D
Explanation:
A third-party form builder app and Admissions Connect are two solutions that the consultant can recommend to meet the requirement of having an online application form, automated bot service, and online application management. A third-party form builder app is an application that provides additional features and solutions for Salesforce. There are many third-party form builder apps on the AppExchange that offer online form creation and submission capabilities, such as web forms, surveys, or quizzes, and capturing data from them in Salesforce. The consultant can help the college choose an app that meets their needs and budget. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment. Admissions Connect provides features such as automated bot service, online application management, application review, and decision delivery. Digital Engagement and Interaction Studio are not solutions that can meet the requirement of having an online application form, automated bot service, and online application management. Reference:
https://appexchange.salesforce.com/appxStore?type=App&keyword=form%20builder
https://www.salesforce.org/products/admissions-connect/overview/
https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect-basics
NEW QUESTION # 71
A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?
- A. Salesforce Data Import Wizard
- B. ETL tool
- C. Lightning Connect
- D. Salesforce Data Loader
Answer: B
NEW QUESTION # 72
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?
- A. Attendance Event
- B. Time Block
- C. Course Offering
- D. Course Connection
Answer: C
Explanation:
Course Offering is an EDA object that indicates a class is available for a given term. Course Offering is an object that represents a specific instance of a course that is offered during a term. Course Offering can be used to track various information about a class, such as name, code, capacity, faculty, location, or schedule. The consultant can create a Course Offering record for each class that is available for a given term and associate it with the Term object. Course Connection, Attendance Event, and Time Block are not EDA objects that indicate a class is available for a given term. Reference:
https://powerofus.force.com/s/article/EDA-Course-Offerings
https://powerofus.force.com/s/article/EDA-Course-Offerings-Create
NEW QUESTION # 73
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?
- A. Sector: Higher Education
- B. CumulusCI (CCI)
- C. SFDO Major Release Announcements
- D. SFDO Open Source Contributors
Answer: D
Explanation:
Explanation
The SFDO Open Source Contributors group in the Power of Us Hub is an additional group that the consultant can recommend so the university can find and collaborate on current open source projects. The SFDO Open Source Contributors group is a group that connects users who are interested in contributing to or learning from open source projects that are supported by Salesforce.org. The SFDO Open Source Contributors group provides access to resources, events, discussions, and opportunities related to various open source projects, such as EDA, NPSP, CumulusCI, or Metecho. The Sector: Higher Education, SFDO Major Release Announcements, and CumulusCI (CCI) groups in the Power of Us Hub are not groups that can help the university find and collaborate on current open source projects. References:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/sfdo-open-source-contributors
https://www.salesforce.org/open-source-commons/
NEW QUESTION # 74
The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?
- A. social Studio
- B. experience Cloud
- C. Salesforce Anywhere
- D. Salesforce Engage
Answer: D
NEW QUESTION # 75
A university uses the Education Data Architecture (EDA) to manage its prospective and current students. The student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.
What should the consultant recommend?
- A. Disable address-related Trigger Handler records.
- B. Set the Default Account Model to Administrative.
- C. Disable all EDA and custom Trigger Handler records.
- D. Set record-level trigger firing based on the Account record type.
Answer: C
NEW QUESTION # 76
The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.
What should the consultant confirm?
- A. The director has leadership support for the project.
- B. The director has end-user support for the project.
- C. The project has a measurable goal.
- D. The project has a specific vision.
Answer: A
NEW QUESTION # 77
A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?
- A. One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units
- B. One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units
- C. One Salesforce environment for all business units
- D. Separate Salesforce environments for each business unit
Answer: C
Explanation:
Explanation
The consultant should recommend one Salesforce environment for all business units as a Salesforce environment strategy for the university. This means that the university will have a single Salesforce org that will support the needs and processes of all the business units, such as Recruitment, Corporate Relations, Executive Education, and Alumni Relations. This can help the university achieve data consistency, visibility, and collaboration across the business units, and leverage the centralized IT team and the data governance and change management committee. The consultant can also help the university implement security and sharing settings to control access and visibility of data for each business unit. Having separate Salesforce environments for each business unit, or for Recruitment or Alumni Relations only, are not Salesforce environment strategies that the consultant should recommend for the university. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-setup
NEW QUESTION # 78
......
Salesforce Education Cloud Consultant Certification Exam is a professional certification designed for individuals who have expertise in implementing Salesforce solutions in the education sector. Salesforce Certified Education Cloud Consultant Exam certification is intended to validate the skills and knowledge required to help institutions of all sizes to leverage the power of Salesforce for student success.
Education-Cloud-Consultant 2024 Training With 221 QA's: https://testking.guidetorrent.com/Education-Cloud-Consultant-dumps-questions.html