
[Apr-2024] Verified 500-052 dumps Q&As - 500-052 dumps with Correct Answers
The Best Cisco Specialist Study Guide for the 500-052 Exam
Conclusion
To sum up, the Cisco 500-052 exam is the perfect way for professionals such as network operation managers or system integrators that work with Cisco Unified CCX to enhance their skills and understanding of the Cisco contact center express deployments for version 11.0. Furthermore, architects, system engineers, and other support staff can get a boost through this test writing including a basic understanding of processes related to installation, monitoring as well as maintenance of a Cisco Unified CCX system.
Now that you are familiar with the exam procedure in detail, all you have to do is make a decision and start preparing. The result you get from taking the Cisco 500-052 exam is worth the time invested. It's in your hands!
Cisco 500-052 Exam Certification Details:
| Exam Code | 500-052 UCCXD |
| Duration | 60 minutes |
| Sample Questions | Cisco 500-052 Sample Questions |
| Exam Registration | PEARSON VUE |
| Exam Name | Deploying Cisco Unified Contact Center Express |
NEW QUESTION # 30
A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
- A. 30 outbound IVR ports
- B. 15 agent seats
- C. 30 agent seats
- D. a gateway
- E. a router
Answer: A,D
NEW QUESTION # 31
Which facility is provided to debug a Cisco Unified CCX script live with a real voice call?
- A. Cisco Unified Contact Center Express Editor
- B. Reactive Debugging
- C. Proactive Debugging
- D. Accept Step
Answer: B
Explanation:
Section: (none)
NEW QUESTION # 32
Which of the following is not an input that is required when you install Cisco Unified CCX?
- A. application username
- B. platform administrator username
- C. time zone
- D. default language
- E. IP address
Answer: D
Explanation:
Explanation
The application username is not an input that is required when you install Cisco Unified CCX. The application username is the username that you use to log in to the Cisco Unified CCX Administration web interface after the installation is complete. You can configure the application username during the initial system setup, which is a separate step from the installation. The other inputs, such as the platform administrator username, the IP address, the default language, and the time zone, are required during the installation process. You need to enter these inputs to configure the basic system parameters and network settings for the Unified CCX server. References := Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU2, Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 Course Outline
NEW QUESTION # 33
In Cisco Unified Contact Center Express, where is wrap-up data enabled?
- A. in CSQ configuration on Application Administration
- B. in the Cisco Supervisor Desktop
- C. in workflow groups on Cisco Desktop Work Flow Administrator
- D. in resource configuration on Application Administration
Answer: C
Explanation:
Explanation
Wrap-up data is a feature that allows agents to enter a code or description that indicates the outcome or purpose of a call. This data can be used for reporting and analysis purposes. To enable wrap-up data, the administrator must configure the following settings in the Cisco Desktop Work Flow Administrator:
In the Agent Desk Settings List, select the desktop setting to which you want to apply wrap-up data.
In the Work mode on Incoming parameter, select Required with Wrapup Data or Optional with Wrapup Data. This determines whether the agent must or can enter wrap-up data after an incoming call.
In the Work mode on outgoing parameter, select Required with Wrapup Data or Optional with Wrapup Data. This determines whether the agent must or can enter wrap-up data after an outgoing call.
In the Wrapup Time parameter, enter the number of seconds that the agent has to enter wrap-up data before the agent state changes to Ready or Not Ready.
In the Work Flow Groups pane, select the work flow group to which you want to assign wrap-up data reasons.
In the Available Wrapup Data pane, select the wrap-up data reasons that you want to make available for the selected work flow group, and click the right arrow button to move them to the Work Flow Wrapup Data pane.
Click the Apply button to save the changes. References:
Deploying Cisco Unified Contact Center Express (UCCXD) v6.0
Cisco Unified Contact Center Express Administration Guide, Release 11.6(1) - Chapter 4:
Configuring Workflow Groups
NEW QUESTION # 34
Which two Cisco Unified CCX steps invoke another Cisco Unified CCX application script? (Choose two.)
- A. Trigger Application step
- B. CallSubflow step
- C. Connect step
- D. On Exception Goto step
Answer: A,B
Explanation:
Section: (none)
NEW QUESTION # 35
Which three features are included in Cisco Unified Contact Center Express Supervisor Desktop? (Choose three.)
- A. send an email to an agent
- B. access to chat logs
- C. graphical reports
- D. send a call in queue to a specific agent
- E. dockable windows
- F. URL push to agents
Answer: C,E,F
Explanation:
Section: (none)
NEW QUESTION # 36
What is the purpose of relative filters?
- A. to report on previous port usage
- B. to filter spam emails from reaching the email queues
- C. to generate historical time reports for the previous week
- D. to generate historical and real-time reports for the previous week
Answer: C
NEW QUESTION # 37
Why are CSQs associated to the team definition?
- A. It is informational and is used for historical reporting only.
- B. It designates which CSQ information to display on the supervisor desktop.
- C. It allows the associated supervisors to make modifications to the CSQ.
- D. It allows agents to be a part of the CSQ.
Answer: B
Explanation:
Explanation
CSQs are associated to the team definition to designate which CSQ information to display on the supervisor desktop. The supervisor desktop allows the supervisor to monitor and manage the agents and the CSQs that are assigned to the team. The supervisor can view the real-time statistics, historical reports, and chat transcripts of the CSQs that are associated to the team. The supervisor can also change the skill competency level of the agents for the CSQs that are associated to the team1, page 2-3, 2, page 2-5, 3, page 2-6. References: Cisco Unified Contact Center Express Features Guide, Release 12.5 (1), Cisco Finesse Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 12.5 (1), Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.0 (1)
NEW QUESTION # 38
Which statement is true about the default script field when adding an application?
- A. When the caller enters a digit that is not checked in the filter of the Get Digit String step, the default script will be executed.
- B. When the caller enters a digit in the Menu step that is not defined, the default script will be executed.
- C. When a caller does not enter a choice in a Menu step, it will execute the default script.
- D. Any problems running the configured script will cause the default script to be executed.
Answer: D
Explanation:
Explanation
The correct answer is B. The default script field when adding an application specifies the script that will be executed if there are any problems running the configured script for the application. For example, if the configured script is missing, corrupted, or containserrors, the default script will be executed instead. The default script field is mandatory and must point to a valid script file1.
The other options are not correct because:
A). When a caller does not enter a choice in a Menu step, it will execute the default script. This is false because the Menu step has its own Timeout branch that determines what to do when the caller does not enter a choice within the specified timeout period. The default script field has no effect on the Menu step2.
C). When the caller enters a digit in the Menu step that is not defined, the default script will be executed.
This is false because the Menu step has its own Unsuccessful branch that determines what to do when the caller enters a digit that is not defined as a valid option. The default script field has no effect on the Menu step2.
D). When the caller enters a digit that is not checked in the filter of the Get Digit String step, the default script will be executed. This is false because the Get Digit String step has its own Invalid Entry branch that determines what to do when the caller enters a digit that is not checked in the filter. The default script field has no effect on the Get Digit String step3.
References: 1: Cisco Unified Contact Center Express Administration Guide, Release 12.5(1) - Cisco Applications Configuration [Cisco Unified Contact Center Express] - Cisco 2: Cisco Unified Contact Center Express Editor Step Reference Guide, Release 12.5(1) - Chapter 2: Media Steps [Cisco Unified Contact Center Express] - Cisco 3: Cisco Unified Contact Center Express Editor Step Reference Guide, Release 12.5(1) - Chapter 3: Input Steps [Cisco Unified Contact Center Express] - Cisco
NEW QUESTION # 39
Which statement is true about the ability to look up customers in Cisco Context Service?
- A. Cisco Context Service does not provide the ability to look up customers.
- B. An array of customer objects is returned, based on the search parameters that are provided.
- C. If more than one customer object is found, a failure is returned, based on the search parameters that are provided.
- D. Exactly one customer object is returned, based on the search parameters that are provided
Answer: B
NEW QUESTION # 40
Which statement is true about Cisco Context Service?
- A. A POD can map to multiple fieldsets.
- B. Every customer is mapped to a maximum of one POD.
- C. A POD can map to a fieldset.
- D. The runtime connector is responsible for account and password management
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 41
How many languages can be installed for the Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD)?
- A. two languages for the CAD and one language for the CSD
- B. one language for the CAD and a different language for the CSD
- C. two languages for both the CAD and the CSD
- D. one language for both the CAD and the CSD
Answer: C
Explanation:
Explanation
The Cisco Agent Desktop (CAD) and the Cisco Supervisor Desktop (CSD) can be installed with two languages each. The languages are selected during the installation process and can be changed later by running the Postinstall.exe utility. The CAD and the CSD can have different languages installed, as long as they are supported by the Cisco Unified Contact Center Express (UCCX) system. The supported languages are listed in the Cisco Unified Contact Center Express Software and Hardware Compatibility Guide. References: Cisco Unified Contact Center Express Installation and Upgrade Guide, Release 12.5(1) - Install Cisco Agent Desktop, Cisco Unified Contact Center Express Installation and Upgrade Guide, Release 12.5(1) - Install Cisco Supervisor Desktop
NEW QUESTION # 42
The Agent email feature is available in which Cisco Unified Contact Center Express packages?
- A. Premium, Enhanced, and Standard
- B. Premium and Enhanced
- C. Premium only
- D. Premium and Standard
Answer: C
Explanation:
Explanation
The Agent email feature is available only in the Cisco Unified Contact Center Express Premium package. The Agent email feature is a basic email queuing and response system that allows agents to handle customer emails from the Cisco Agent Desktop. The feature supports email routing, email prioritization, email response templates, email attachments, email history, and email reporting12 The other options are not correct:
Premium and Enhanced: The Agent email feature is not available in the Enhanced package. The Enhanced package supports only voice and chat interactions12 Premium, Enhanced, and Standard: The Agent email feature is not available in the Enhanced and Standard packages. The Standard package supports only voice interactions12 Premium and Standard: The Agent email feature is not available in the Standard package. The Standard package supports only voice interactions12 References: 1: Cisco Unified Contact Center Express Data Sheet - Cisco 1 2: Cisco Unified Contact Center Express Design Guide, Release 10.0(1) - Features [Cisco Unified Contact Center Express] - Cisco 2
NEW QUESTION # 43
Cisco Finesse supports the use of custom call variable layouts. How does the agent desktop determine which layout to use?
- A. The layout is associated to the CSQ definition.
- B. The layout is associated to the desktop layout under Team Resources.
- C. The layout is associated to the team under Team Resources.
- D. The name of the layout is passed to the agent desktop via a keyword variable that is named user.layout.
Answer: D
NEW QUESTION # 44
What does it mean for a variable in the Application Editor to be defined as a parameter?
- A. The variable can be used to pass data to and from subflows.
- B. The variable can be used in conditional steps.
- C. The value for that variable is defined by the calling application.
- D. The variable can be used to pass data to and from VoiceXML applications.
- E. The value for that variable can be supplied via Application Configuration in Application Administration.
Answer: E
Explanation:
Section: (none)
NEW QUESTION # 45
Which subsystem processes connections between the Cisco Unified CCX server and the enterprise databases?
- A. Configuration Data Store
- B. Unified CM Telephony
- C. Media
- D. Database
Answer: D
Explanation:
Section: (none)
NEW QUESTION # 46
Where are Cisco Unified CCX users managed and their data stored when deployed with Cisco Unified Communications Manager Express?
- A. in Cisco Unified Communications Manager Express with user data stored in the Cisco Unified Communications Manager Express database
- B. in Cisco Unified Communications Manager Express with user data stored in the Cisco Unified Contact Center Express database
- C. in Application Administration with user data stored in the Cisco Unified Communications Manager Express database
- D. in Application Administration with user data stored in the Cisco Unified Contact Center Express database
Answer: D
NEW QUESTION # 47
In a Cisco Unified CCX application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?
- A. Create Generated Prompt
- B. Create Container Prompt
- C. Create Conditional Prompt
- D. Create Language Prompt
Answer: A
Explanation:
Explanation
In a Cisco Unified CCX application script, a number is read from an external database. The number must then be played out as part of a prompt. The Cisco Unified CCX Editor step that creates a new prompt that can play out the number is the Create Generated Prompt step12 The Create Generated Prompt step is a media step that allows you to create a prompt from a text or a number.
The step uses the Text-to-Speech (TTS) engine or the Number-to-Speech (NTS) engine to generate a voice prompt that can be played to the caller. The step has two tabs: General and Settings. The General tab allows you to specify the input type (text or number), the input value (a variable or a literal), and the output prompt (a variable that stores the generated prompt). The Settings tab allows you to configure the TTS or NTS settings, such as the language, the voice, and the speed12 The other options are not correct:
Create Container Prompt: The Create Container Prompt step is a media step that allows you to create a prompt from a list of existing prompts. The step concatenates the prompts into a single prompt that can be played to the caller. The step has one tab: General. The General tab allows you to specify the input prompts (a list of variables or literals) and the output prompt (a variable that stores the concatenated prompt)12 Create Language Prompt: The Create Language Prompt step is a media step that allows you to create a prompt from a language-specific prompt. The step selects the prompt that matches the language of the current session and assigns it to a variable. The step has one tab: General. The General tab allows you to specify the input prompt (a variable or a literal that contains a language-specific prompt) and the output prompt (a variable that stores the selected prompt)12 Create Conditional Prompt: The Create Conditional Prompt step is a media step that allows you to create a prompt based on a condition. The step evaluates the condition and assigns the corresponding prompt to a variable. The step has two tabs: General and Settings. The General tab allows you to specify the condition (a Boolean expression) and the output prompt (a variable that stores the conditional prompt). The Settings tab allows you to specify the true prompt and the false prompt (variables or literals that contain the prompts for the true and false cases)12 References: 1: Cisco Unified Contact Center Express Scripting and Development Series: Volume 2, Editor Step Reference, Release 10.0(1) - Media Steps [Cisco Unified Contact Center Express] - Cisco 1 2: Cisco Unified Contact Center Express Getting Started with Scripts, Release 10.0(1) - Creating and Editing Scripts
[Cisco Unified Contact Center Express] - Cisco 2
NEW QUESTION # 48
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)
- A. An agent can sign in to Finesse IPPA and initiate call recording.
- B. Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard license.
- C. A supervisor can use Finesse IPPA to act as an agent and accept calls.
- D. A supervisor can sign in to Finesse IPPA and initiate call recording.
- E. An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.
Answer: B,D,E
NEW QUESTION # 49
How is the default eMail address in the eMail Subsystem Configuration page used?
- A. It is used if no email contact is specified in the Create eMail step.
- B. It becomes the From address in the Send eMail step if no address is specified.
- C. It is the From address for emails sent by agents using Agent E-mail.
- D. It receives all mail sent in the Send eMail step as a bcc.
Answer: B
NEW QUESTION # 50
Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco Unified CCX deployment configuration? (Choose three.)
- A. bandwidth requirement for remote agents who are connected over a WAN to Cisco Unified CCX
- B. bandwidth requirement between two Cisco Unified CCX nodes in a high availability over WAN deployment
- C. number of historical reporting sessions
- D. number of ASR and TTS ports
- E. bandwidth requirement between Cisco Unified CCX and SocialMiner in an agent web chat deployment
- F. number of silent-monitoring and remote-monitoring sessions
Answer: C,D,F
Explanation:
Explanation
The Cisco Unified Communications Sizing Tool is a web-based tool that helps system engineers to size Cisco Unified Communications solutions, including Cisco Unified CCX. The tool can validate various parameters and requirements for a Cisco Unified CCX deployment configuration, such as the number of agents, supervisors, IVR ports, outbound ports, chat sessions, email sessions, and reporting users.
However, the tool cannot validate the following options:
The number of silent-monitoring and remote-monitoring sessions. Silent monitoring and remote monitoring are features that allow supervisors to listen to the agent's calls without being heard by the agent or the caller. The tool does not support sizing for these features,as they depend on the network bandwidth and the codec used for the calls. The tool only provides a formula to estimate the bandwidth requirement for silent monitoring and remote monitoring, based on the number of sessions, the codec, and the packet size. The formula is: Bandwidth (kbps) = Number of sessions x Codec bit rate x (1 + Network overhead). For example, if there are 10 silent-monitoring sessions using G.711 codec with a bit rate of 64 kbps and a network overhead of 20%, the bandwidth requirement is: Bandwidth (kbps) = 10 x 64 x (1 + 0.2) = 768 kbps1.
The number of historical reporting sessions. Historical reporting is a feature that allows users to generate reports on the historical data of the Cisco Unified CCX system, such as agent performance, call statistics, and queue summary. The tool does not support sizing for this feature, as it depends on the number of reporting users, the frequency and complexity of the reports, and the database size. The tool only provides some guidelines and best practices for historical reporting, such as limiting the number of concurrent reporting users to 10, scheduling the reports during off-peak hours, and purging the historical data regularly2.
The number of ASR and TTS ports. ASR (Automatic Speech Recognition) and TTS (Text-To-Speech) are features that enable voice interaction between the callers and the IVR system, using speech recognition and synthesis technologies. The tool does not support sizing for these features, as they are provided by third-party vendors, such as Nuance or LumenVox. The tool only provides some recommendations and considerations for ASR and TTS integration, such as using MRCPv2 protocol, allocating enough CPU and memory resources, and configuring the network QoS policies3.
References: Cisco Unified Contact Center Express Design Guide, Release 8.0(1), Chapter 3: Unified CCX Architecture and Capacity Planning, Section 3.2.2: Silent Monitoring and Remote Monitoring, Page 321 Cisco Unified Contact Center Express Design Guide, Release 8.0(1), Chapter 3: Unified CCX Architecture and Capacity Planning, Section 3.2.4: Historical Reporting, Page 342 Cisco Unified Contact Center Express Design Guide, Release 8.0(1), Chapter 3: Unified CCX Architecture and Capacity Planning, Section 3.2.5: ASR and TTS Integration, Page 353
NEW QUESTION # 51
Which three of the following tasks can be performed using Cisco Unified Real-Time Monitoring Tool?
(Choose three.)
- A. monitor the health of the Cisco Unified CCX system
- B. stop and start Cisco Unified CCX services
- C. collect trace files
- D. view syslog messages
- E. perform backup and restore functions
Answer: A,C,D
NEW QUESTION # 52
Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)
- A. Cache Document
- B. Create URL Document
- C. Place Call
- D. Write Document
- E. Send HTTP Response
Answer: A,E
NEW QUESTION # 53
You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express engine
"Java out of memory" crash? (Choose three)
- A. Check the Cisco Unified CCX Serviceability Control Center
- B. Check to see if the customer has installed any third party applications
- C. Talk to the customer about the deployment and usage pattern.
- D. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
- E. Collect the thread dump for Cisco Unified CCX Engine
- F. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool
Answer: C,D,E
Explanation:
Explanation
To troubleshoot a Cisco Unified Contact Center Express engine "Java out of memory" crash, you should perform the following steps:
Collect the thread dump for Cisco Unified CCX Engine: A thread dump is a snapshot of the state of all the threads that are part of the process. The thread dump will show what each thread is doing, what resources they are holding, and what other threads they are waiting for. This can help identify any deadlocks, loops, or hung threads that could cause memory leaks or high memory usage. To collect the thread dump for Cisco Unified CCX Engine, use the Cisco Unified Real-Time Monitoring Tool (RTMT) and navigate to Trace and Log Central > Collect Files > Select Cisco Unified CCX Engine > Check Thread Dump > Finish. For more information on how to collect the thread dump, see the Cisco Unified Contact Center Express Serviceability Administration Guide, Release 12.5 (1), Chapter: Unified CCX Serviceability, Section: Trace and Log Central, Subsection: Collecting Thread Dumps.
Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool: The engine heap is the area of memory where the Cisco Unified CCX Engine stores the objects it creates and uses. The engine heap performance data will show how much heap memory is allocated, used, and freed by the engine, as well as the number and frequency of garbage collections. This can help identify any memory leaks, memory fragmentation, or insufficient heap size issues that could cause memory exhaustion or degradation. To collect the engine heap performance data, use the RTMT and navigate to System > Performance > Open Performance Monitoring > Select Cisco Unified CCX Engine > Select Heap Usage and GC Counters. For more information on how to collect the engine heap performance data, see the Cisco Unified Contact Center Express Reporting Guide, Release 11.6(2), Chapter: Unified CCX Engine Heap Usage Monitoring.
Talk to the customer about the deployment and usage pattern: The deployment and usage pattern of the customer will provide information about the configuration, load, and behavior of the Cisco Unified CCX system. This can help identify any factors that could contribute to the memory issues, such as the number of applications, scripts, sessions, agents, teams, skills, CSQs, triggers, historical reports, etc. The deployment and usage pattern can also help determine the best practices and recommendations for optimizing the system performance and avoiding memory problems. To talk to the customer about the deployment and usage pattern, use the Unified CCX
12.5 Sizing Tool and the Cisco Unified Contact Center Express Solution Reference Network Design, Release 12.5 (1) as references.
The following steps are not required or not possible to troubleshoot a Cisco Unified Contact Center Express engine "Java out of memory" crash:
Check to see if the customer has installed any third party applications: This step is not required, because the Cisco Unified CCX platform does not support the installation of any third party applications. The platform is a closed system that only allows the installation of Cisco-approved software and patches. Any attempt to install third party applications on the platform will cause the system to fail the integrity check and prevent the system from functioning properly. For more information on the platform compatibility and restrictions, see the Cisco Unified Contact Center Express Software and Hardware Compatibility Guide, Release 12.5(1), Chapter: Platform Considerations, Section: Platform Compatibility.
Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool: This step is not possible, because the RTMT does not provide the option to collect heap dumps for the Cisco Unified CCX Engine. A heap dump is a snapshot of the memory allocation of the process, which shows the objects, classes, and references in the heap. A heap dump can be useful for analyzing the memory usage and finding memory leaks, but it requires a tool that can capture and read the heap dump file. The RTMT can only collect and view trace files, logs, and performance counters for the Cisco Unified CCX Engine. To collect heap dumps for the Cisco Unified CCX Engine, a different tool or method is needed, such as using the jmap command or the [Java VisualVM] tool.
Check the Cisco Unified CCX Serviceability Control Center: This step is not helpful, because the Cisco Unified CCX Serviceability Control Center only shows the status and allows the control of the Cisco Unified CCX services and components. It does not provide any information or tools for troubleshooting memory issues or crashes. The Control Center can be used to start, stop, or restart the Cisco Unified CCX Engine service, but this will not resolve the root cause of the memory problem. To troubleshoot memory issues or crashes, other tools or methods are needed, such as using the RTMT, the CLI, or the web interface. For more information on the Cisco Unified CCX Serviceability Control Center, see the Cisco Unified Contact Center Express Serviceability Administration Guide, Release 12.5 (1), Chapter: Unified CCX Serviceability, Section: Control Center - Network Services. References:
Cisco Unified Contact Center Express Serviceability Administration Guide, Release 12.5 (1) Cisco Unified Contact Center Express Reporting Guide, Release 11.6(2) Unified CCX 12.5 Sizing Tool Cisco Unified Contact Center Express Solution Reference Network Design, Release 12.5 (1) Cisco Unified Contact Center Express Software and Hardware Compatibility Guide, Release
12.5(1)
jmap
[Java VisualVM]
[Deploying Cisco Unified Contact Center Express (UCCXD) v6.0]8, Module 4: Cisco Unified CCX Maintenance, Lesson 1: Cisco Unified CCX Serviceability and Maintenance, Topic:
Troubleshooting Cisco Unified CCX
NEW QUESTION # 54
......
500-052 certification guide Q&A from Training Expert GuideTorrent: https://testking.guidetorrent.com/500-052-dumps-questions.html