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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategy and Positioning | - Competitive differentiation - Selling methodology for services |
| Lifecycle Engagement Model | - Deploy and implement phase - Optimize and retire phase - Manage and support phase - Consult and design phase |
| HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
| Customer Value and Business Outcomes | - Customer challenges and pain points - Value proposition of lifecycle services |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. An HP Partner is closing a deal with an existing enterprise customer for purchase of new hardware with HP Lifecycle Services attached. The customer contact is leaving for a month-long vacation the day the deal closes.
What is an important detail that the Partner should consider regarding this deal?
A) The Partner must input order details through the HP Channel Services Network portal within five business days of closing the deal.
B) Registration must be performed within 10 days from the day the service is sold
C) Delivery of the hardware must be scheduled within 30 days after the service is sold
D) The Partner must complete the registration process by using the hyperlink sent in an email
2. Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)
A) All Partners can sell HP Lifecycle Services contractually.
B) HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.
C) Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.
D) HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.
E) All Partners can resell HP Lifecycle Services as transactional upfront payments
3. Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?
A) HP Active Care
B) HP Device Recovery Service
C) HP Wolf Protect and Trace
D) HP Next-Business Day Service
4. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
A) HP Deinstallation Services
B) HP pc BIOS Asset Tagging service
C) HP Active Care
D) HP Defective Media Retention
E) HP Wolf Protect and Trace
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,E | Question # 3 Answer: A | Question # 4 Answer: C,E |



