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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is the capability called that allows an individual to share their own unique experiences in the IBM Connections product?

A) WebNotes
B) Talk
C) ShareFiles
D) Blogs

2. What capability allows for more than one person to create and update a site that contains helpful information like a FAQ (Frequently Asked Question) in IBM Connections?

A) Wikis
B) Journals
C) Blogs
D) Forums

3. What is the flagship (leading product) of IBM social software?

A) IBM Tivoli Manager
B) IBM WebSphere
C) IBM Lotus Quickr
D) IBM Connections

4. Which IBM product provides an easy-to-set-up team-based content-sharing solution that is a quick first step along the road to a Social Business?

A) IBM Lotus Protector
B) IBM Lotus Quickr
C) IBM Lotus Symphony
D) IBM FileNet

5. What is the best way to tell if your social software sales session went well with your customer?

A) When they ask to connect to you via LinkedIn
B) When you have a drawing showing ideas that cover a compelling personalized social software solution for that customer
C) When you have finished all of your slides
D) When you have polite nods from your attendees

Solutions: