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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Topic 2: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Topic 3: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 4: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 5: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 6: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 7: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 8: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:
- A. Ensure the project team has administrative access rights.
- B. Ensure the project team includes functional and technical resources.
- C. Prepare for manual data migration early in the project.
- D. Configure pre-packaged integration content.
- E. Determine the number of custom fields early in the project.
Correct Answer: A,B,E 🗳️
What happens during the lead aging notification process?
There are 2 correct answers to this question.
Response:
- A. The manager of the sales representative receives the notification.
- B. By default, the priority for the notification is set to high.
- C. A new high priority notification is triggered after the first notification expires.
- D. The lead owner recevies the notification.
Correct Answer: A,B 🗳️
You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:
- A. Select 'Simulate Order and Return Pricing'.
- B. Set the pricing status to 'Calculated Successfully'.
- C. Select 'Create External Follow Up Document'.
- D. Create a sales quote with products.
Correct Answer: A,B 🗳️
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
- A. Create opportunities
- B. Synchronize and exchange appointments
- C. Synchronize and exchange leads
- D. Create and access contacts
Correct Answer: B,D 🗳️
How can you distribute the revenue of the opportunity?
There are 2 correct answers to this question.
Response:
- A. The revenue can be distributed between the account team members.
- B. The revenue can be distributes at header level.
- C. The revenue can be distributed on a daily basis.
- D. The revenue can be distributed between the sales team members.
Correct Answer: B,D 🗳️
