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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The HR department is in the process of filling an open front of the lead position. Two candidates made it to the final interview stage and are scheduled to meet with a panel of managers next week. The front of the manager approaches the talent acquisition manager and hands him a resume. He says that he found a highly qualified candidate that he thinks would be a much better fit for the open position than the other two candidates. The talent acquisition manager reviews the resume and agrees that the candidate appears to be highly qualified. When he asks the front of the manager where he received the resume, he says that the candidate is his cousin. How should the talent acquisition manager handle this situation?

A) The manager should inform the front of the manager that all candidates need to complete anonline application in order to be considered for a position.
B) The manager should schedule a phone screen with the candidate to determine if he truly isas qualified as his resume seems to indicate.
C) The manager should inform the front of the manager that he is unable to consider thecandidate.
D) The manager should interview the candidate.

2. Which activity expands an employee's job by providing more control responsibility, and discretion?

A) Job enrichment
B) Succession planning
C) Job enlargement
D) Shadowing

3. A manager accepts a position relocation to a foreign country. Which service should the company provide upon arrival to help the employee in the new environment?

A) Cross-cultural training
B) Host country sponsor
C) Foreign language instruction
D) Realistic job preview

4. A nonprofit health care facility conducts an engagement and culture survey, and the results indicate that employees throughout the organization believe leadership engages in favoritism by providing unequal opportunities for staff. General perceptions of the company's culture are poor, and many employees report intentions to leave their jobs. Several additional concerning findings are isolated to the philanthropic department, which is responsible for acquiring donors and securing charitable partnerships. Employees from this department report poor working relationships among staff, including gossiping and bullying among co-workers. Although the leadership team is aware of the poor working relationships in the philanthropic department, they have not asked the department director to address the issues because of the department's outstanding performance in recent years. However, after considering the recent survey results the leadership team decides to initiate a project to address the culture issues at the facility overall and within the philanthropy department specifically. The operations VP will oversee the project and ask an HR business partner (HRBP) to lead the project. The VP of operations requests that the HRBP collect additional survey data and conduct focus groups during the first phase of the project.
Some members of the leadership team provide the HRBP with a list of employees that they think would be good participants for the focus groups. These leaders are adamant that the HRBP should draw participants from the list. Which action should the HRBP take?

A) Inform the leaders that HR will follow best practices when selecting focus group participants.
B) Remind the leaders that the operations VP asked the HRBP to lead the project.
C) Conduct one focus group with the recommended employees and one with randomly selected employees.
D) Explain to the leaders why using only employees from the list might exclude important perspectives.

5. A global company plans to expand into two new international markets next year. Which is the first step the chief human resource officer should take to determine what training the new workforce will need for successful expansion?

A) Risk assessment
B) Cost-benefit analysis
C) Gap analysis
D) Business needs assessment

Solutions: