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WGU Operations Management (C215, VDC2) Sample Questions:

1. A company manufactures and distributes its own products.
When should the company consider outsourcing its distribution?

A) When the company determines that distribution is no longer a core function
B) When the company's distribution costs are the lowest in the industry
C) When the company can no longer accurately forecast its transportation costs
D) When new federal regulations give the company a competitive advantage

2. Which two types of operations include repetitive processes?
Choose 2 answers

A) Project process
B) Batch process
C) Continuous process
D) Line process

3. Which factor determines how long it takes a qualified operator to perform a duty of the job requirements under the assumption that the operator is working at a sustainable pace with the proper tools for the process?

A) Performance time
B) Standard time
C) Normal time
D) Observed time

4. A manufacturing company decides to open a new distribution center location in order to minimize distribution costs to warehouses or stores.
What tool should the manufacturing company use to determine where the new distribution center should be located?

A) By using the transportation method
B) By using the break-even analysis
C) By using the load-distance model
D) By using the center-of-gravity approach

5. Why is kanban significant to the "pull" system?

A) It is a process that highlights the highest-performing organization.
B) It specifies the exact quantity of a product that needs to be produced.
C) It is a process that is only for support or maintenance.
D) It requires that all work items are sized the same.

Solutions: