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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Configuration | 25% | - Geocoding setup and maintenance - User access and security settings - Marker layers and data visualization |
| Topic 2: Territory Planning | 20% | - Workload balancing and analysis - Dataset creation and boundaries - Territory alignment and assignment |
| Topic 3: Route Planning and Optimization | 20% | - Mobile sync and field execution - Advanced route optimization - Basic route creation |
| Topic 4: Implementation Strategy and Design | 20% | - Gather business requirements - License and permission planning - Solution architecture design |
| Topic 5: Live Tracking and Advanced Features | 15% | - Salesforce Maps Advanced capabilities - Real-time location tracking - Integration and best practices |
Salesforce Maps Accredited Professional Sample Questions:
Question 1
After create a new alignment in Territory Planning, the Salesforce admin wants to bulk update Territory owners via CSV. After attempting the import, the admin is receiving an error indicating "Could not locate assigned owner". What does this mean?
A. The area specified in the file does not match an existing area in the alignment.
B. The unit specified in the file does not match a unit in the alignment.
C. The area being imported does not currently have an owner assigned to it.
D. The user specified in the file does not match an existing Salesforce User
Question 2
When using Salesforce Maps on a mobile device, a user changes the view of the map by zooming out to display a larger subset of accounts. Additional accounts do not display. What additional step is required for markers to display?
A. Select the three vertical dots next to the marker layer, select edit and change the filter results.
B. Tap the refresh button located at the bottom of the map.
C. Restart the app and change the map view before plotting the marker layer.
D. Click on the settings icon (gear) and toggle auto reload on.
Question 3
What are the three reasons why a user would plot a Live Layer in Maps?
A. To validate a driver's location in the event of an emergency
B. To measure the distance driven for a Live Asset during a specific period of time
C. To see any occurrences of speeding events for a given Live Asset
D. To dispatch the nearest driver to a service call
E. To enable Live Location for a driver
Question 4
What feature can be used to view proposed changes before reassigning in Territory Planning?
A. Compare table
B. Export to CSV
C. Analyze and Compare
D. Selection Details
Question 5
Alpine Energy's admin has been asked to configure Stop Associations for Live Daily Summaries. The business has requested that stops only be associated to open Leads. What should the admin do to meet this requirement?
A. Add a filter to the Lead Marker Layer used to configure Stop Associations to include only open ° Leads.
B. Add a filter to the Live Layer used to configure Stop Associations to include only open Leads.
C. Allow Stop Associations to work for any Lead, then add a filter to a Salesforce report that excludes associations to closed Leads.
D. Add a filter within the Daily Summary configuration to include only open Leads.
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: A,C,D | Question 4 Answer: C | Question 5 Answer: A |
