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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Admin and Configuration | 12% | - Mobile Configuration - User Setup and Permissions - Consumer Goods Cloud Data Model - Reports and Dashboards |
| Visit Execution | 23% | - Order Capture and Order Submission - Photo Capture and Survey - Inventory Check and Product Listing - Visit Execution Process - Visit Tasks and Task Types - Promotion Check and Promotion Details |
| Visit Planning | 23% | - Territory Management - Visit Schedule and Frequency - Visit Planning Process - Visit Plan and Visit Plan Targets |
| Store Execution | 15% | - Planogram Compliance - Store Execution Process - Store Survey and Feedback - Assortment Monitoring |
| Visit Planning and Execution Configuration | 15% | - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Plans and Visit Plan Targets - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Visit Tasks and Task Types - Configuration of Order Capture and Order Submission |
| Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Execution Process - Configuration of Store Survey and Feedback |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. How is a promotion linked to a Retail Store?
A) Through a Promotion Delivery Method
B) Through an account associated with the Retail Store
C) Through a related list on the Retail Store Group object
D) Through a Promotion Channel record
2. Which three statements are Correct about Store Products?
A) Store products are required for Promotion check task to work
B) Store Products are automatically When shipment related tasks are completed
C) Store Products are required for Inventory Check Task to work
D) Store Products are required to search and scan functionality in the Inventory Check Task
E) Store Products drive the order capture functionality.
3. Universal Containers (UC) is a Communications Cloud customer. They want to use the Communications Cloud CPQ solution for their residential B2C use case. Their main goal is to have a short sales process that lasts no more than three days. Since this is a B2C use case, users will buy the products directly or reach out to Agents to purchase the products for them. UC also wants to consider a flexible option for authenticated community users.
What should a Consultant propose to meet UC's requirements?
A) Use the Sales Process OmniScript that includes Lead, Opportunity, Quote, Order objects and perform CPQ actions on Quote Object.
B) Create a Custom Buyflow (OmniScript) invoked from Account Object for Order Creation and perform CPQ actions on the Order Object.
C) Create a Custom Buyflow (OmniScript) invoked from Account Object for Quote creation and perform CPQ actions on Quote Object.
D) Use Out of the Box Cart on Opportunity that creates Quote and then perform CPQ actions on Order, created from Quote.
4. When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
A) Quip Documents, Einstein Predictions, and Price Optimization
B) DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
C) DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
D) Quip Documents, Einstein Predictions, and Custom Object Task List
5. United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?
A) OmniStudio
B) Enterprise Product Catalog
C) Configure Price Quote
D) Order Management
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,C,D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |



