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Nortel 920-804 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Converged Network Security | - Encryption and secure signaling concepts - Voice and data network security considerations |
| Topic 2: Routing and Switching for Converged Networks | - Spanning Tree Protocol (STP) concepts - IP routing fundamentals (e.g., OSPF concepts) - VLAN design and segmentation |
| Topic 3: Converged Network Fundamentals | - Network architecture models for converged services - IP-based convergence concepts (voice, video, data integration) |
| Topic 4: Quality of Service (QoS) and Traffic Management | - Latency, jitter, and packet loss optimization - DiffServ and traffic classification - Queuing mechanisms and congestion management |
| Topic 5: Network Management and Monitoring | - Performance monitoring for VoIP and data services - SNMP-based monitoring and management |
| Topic 6: VoIP Technologies and Protocols | - H.323 architecture and signaling - MGCP and gateway control protocols - RTP/RTCP media transport mechanisms - SIP (Session Initiation Protocol) fundamentals |
